_ Updated 8/16/2016: The Federal Trade Commission has approved a final order in connection with how we operated our treatment satisfaction survey feature from April 2012 and April 2013. As stated before, we look forward to continuing to serve our customers and enabling physicians to improve their quality of care._
Today, the Federal Trade Commission (FTC) announced a proposed consent agreement with Practice Fusion related to how we operated our treatment satisfaction survey feature from April 2012 to April 2013. The survey feature is a free service that allows Practice Fusion’s health care professional clients to request feedback from their patients about their treatment experiences. It also allows these health care professionals to publish that feedback on a public-facing directory located at patient fusion.com, where patients can go to find a doctor and book an appointment.
The proposed consent agreement is not related to our core businesses, nor how we have operated the survey feature since April 2013. It does not represent an admission of wrongdoing by Practice Fusion, and there are no monetary damages imposed on Practice Fusion. The complaint associated with the consent agreement does not allege that anything that we are currently doing is problematic.
Since our inception, Practice Fusion has been committed to providing small, independent physician practices sophisticated, easy-to-use health care technology to help them modernize their practices and better treat their patients. We are proud of our accomplishments and look forward to continuing to serve our customers and enable physicians to improve their quality of care.