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Contributing Writer · May 22, 2009

The Practice Fusion Help Center

This week we are excited to announce the release of the Practice Fusion Help Center, a brand new feature whose purpose is to provide an easy way to access context sensitive help.

How do I access the Help Center?

When you log into Practice Fusion you will notice a new vertical button on the right hand side of the application. It is orange and labeled ‘Help Center’. Clicking on it will launch the Help Center for the section you are currently looking at.

Note: main components are numbered in the screen shot, please read on to find out more about each one.

Feature Highlights:

  1. Choose a topic or section you would like to explore, FAQ’s for that section will appear on the screen.
  2. Video tutorials are listed for your chosen topic (#2 above). Clicking on a tutorial will launch a new internet browser tab or window. The video should begin playing automatically.
  3. All feedback and questions can now be directed to Practice Fusion Support through the Help Center. Simply bring up the Help Center and click ‘Send us Feedback’.
  4. Last but not least, users can now sign up for training through the Help Center. Simply click ‘Schedule a Training’ and choose a date and time that works for you.

Note: if you have a pop-up blocker running, it may appear that clicking on a video does nothing. Please add to your accepted pop-up list to avoid this problem.

The videos come complete with sound, so please make sure you have headphones handy, or speakers plugged in.