support
Features of our EHR

Phenomenal EHR Support

Just wanted to let you know that while it is a big transition for us to go to a EHR for our practice, you guys have been great about responding to our requests and working with us to make this work for us. - Debra Braiman, Practice Manager

Personal Attention & Assistance

We pride ourselves on offering the best support in the EHR sector. With unlimited access, dedicated account managers, fast response time and a US-based team – our priority is to help your practice. All Practice Fusion users are assigned a dedicated account manager when they sign-up online. The account manager is available by phone and email anytime to facilitate training, set up integrations and answer any questions about the EHR. This personal service is available to all Practice Fusion users at no cost.

Contact Us Anytime
415.346.7700
support@practicefusion.com

Unlimited Support Resources

Practice Fusion’s support team offers live training sessions and demos by phone every day. Just contact support to sign up for a free session that matches your interests. In addition, we offer an interactive support forum and a library of tutorial videos online.

We Take Requests

Practice Fusion users are uniquely involved in the development of our EHR system. We love hearing from you! The suggestions and feature requests we receive actively drive Practice Fusion’s regular technology enhancements. An integrated request system within the EHR makes submitting your ideas for improving the EHR a snap.

US-Based Team

Practice Fusion's team is entirely US-based. When you call or email, you'll talk with someone based out of our California headquarters. This central location not only ensures the highest levels of security for your practice, but also allows for streamlined communication between our support, engineering and business teams.