FAQs on Practice Fusion EHR

Answers to common questions. Is Practice Fusion really free? Is support included? What features does the EHR practice management software have? Get in touch for more answers.

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At Practice Fusion, we welcome your questions about our free, online electronic health records (EHR) program. Read answers to our most commonly asked questions or contact our team for more information.

Is the EHR really free?

Yes. Practice Fusion is 100% free. Our unique ad-supported model means you’ll never have to pay a cent for your EHR. Read about our free business model.

Is support free too?

All Practice Fusion users have unlimited access to our support team for free. You can call, email or connect with us online any time at no cost. Connect to our support team today.

Will the EHR always be free?

Practice Fusion will always be available at no cost. We are committed to our a free EHR model.

What can I do with Practice Fusion?

Practice Fusion, a comprehensive practice management software platform, includes charting, scheduling, billing, e-Prescribing, lab integrations and secure messaging. With our simple five-minute set-up, you can access all these features without paying $40,000 or more for a comparable system. Read more about our EHR features.

Is the system secure?

Your EHR account is HIPAA-compliant and protected by the highest levels of encryption. We conduct regular third-party audits to ensure that your data is safe. Read more about our EHR security systems.

Which physician specialties can use the EHR?

Any practice can use our web-based physician office software. With flexibility and easy customization, Practice Fusion’s tools are designed for more than 30 specialties, including family practice, obstetrics, pediatrics and psychiatry. View a full list of our EHR specialties.

How long does it take to get set-up with an EHR account?

Sign up and start charting online in just minutes with our exclusive Live in Five® program. We offer one-day data uploads and can assist you with setting up an entire practice in a single afternoon. Learn more about Live in Five®.

What kind of hardware and computers do I need?

All you need to get started is a computer with internet access. If you are able to watch videos online, your system is ready for Practice Fusion. Read a complete list of system requirements.

Is Practice Fusion certified for Meaningful Use?

Practice Fusion is ONC-ATCB certified as a Complete EHR.   You can use your free EHR account to qualify for thousands in Meaningful Use stimulus incentives. Learn more in our Meaningful Use Center.

How many users can I have in my practice?

There are no limits on the number of users, records or patients you can have in your Practice Fusion EHR account. Our system will automatically grow with your practice.

Will I have ownership of my data?

Your practice always retains ownership of its data and you can export any time if needed.

Can I turn off the ads?

Practice Fusion’s ads are subtly placed and never pop-up. But if you decide that you don’t like the advertisements, you can switch to an ad-free license for $100 per month per practitioner at any time.

Why should I use a web-based EHR?

Our web-based infrastructure means that one secure login gives your access your EHR anywhere, anytime. We take care of hardware, software and security for your practice.  Our 99.9% Service Level Agreement ensures that your EHR account is always accessible.  Read more about choosing a web-based EHR.

How does billing work?

You can bill the way you want by using your existing biller alongside Practice Fusion.  Learn more about your medical billing options.

Is e-prescribing free too?

Yes. Once your credentials are verified, you can e-prescribe to over 70,000 pharmacies across the US for free through your EHR account with just a few clicks.  Learn more about free e-prescribing.

Can I connect to labs?

Yes. We can integrate your EHR account with Quest, LabCorp, BioReference and numerous regional labs entirely for free. Read more about our EHR lab integrations.

Can an EHR save me time?

Dr. McCallum in California reports saving 2 to 3 hours a day thanks to Practice Fusion’s expertly designed EHR system. We’re rated #1 EHR in customer satisfaction. See how features of our EHR can help make your medical practice more efficient.

What are other doctors saying about Practice Fusion?

More than 112,000 healthcare professionals across the US use Practice Fusion. Hear their stories on our Facebook fan page or through their EHR user case studies.

How do Practice Fusion’s features compare to those of other EHRs?

View our EHR vendor comparison – including Quest360, eClinicalWorks (ECW) and Allscripts – and their software to Practice Fusion’s free online EHR solution. With unlimited training and support at no cost, Practice Fusion gets doctors scheduling, charting and e-Prescribing in just five minutes. This comparison demonstrates why Practice Fusion is the easiest, fastest and most cost-efficient EHR available today.