FAQs on Practice Fusion EHR

Answers to common questions. Is Practice Fusion really free? Is support included? What features does the EHR practice management software have? Get in touch for more answers.

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Practice Fusion EHR FAQs

Practice Fusion’s free, cloud-based electronic health record (EHR) is a state of the art, award winning and responsive platform that physicians use to treat their patients and run their practice.

Patients also have free access to their personal health record (PHR) on Patient Fusion, viewing lab results, securely messaging their doctor, scheduling appointments and more.

Is the EHR really free?

Yes. Practice Fusion is 100% free. Our unique partner-supported model means you’ll never have to pay a cent for your EHR.

How does Practice Fusion make money?

Practice Fusion offers services that make healthcare better for everyone — not only for doctors and patients, but also for labs, pharmacies, imaging centers, health systems, and other members of the healthcare ecosystem. These partners utilize the Practice Fusion platform to help coordinate care and sponsor innovative programs that help improve patient outcomes.

We also offer you additional services, which you are likely already paying for elsewhere, that work with your free certified EHR to help you manage your practice.

Click here to learn more about Practice Fusion’s business model »

Is support free too?

All Practice Fusion users have unlimited access to our support team for free. You can call, email or connect with us online any time at no cost. Connect to our support team today.

Will the EHR always be free?

Practice Fusion will always be available at no cost. We are committed to our free EHR model.

What can I do with Practice Fusion?

Practice Fusion, a comprehensive practice management software platform, includes charting, scheduling, billing, e-Prescribing, lab integrations and secure messaging. With our simple five-minute set-up, you can access all these features without paying $40,000 or more for a comparable system. Read more about our EHR features.

Is the system secure?

Your EHR account is HIPAA-compliant and protected by the highest levels of encryption. We conduct regular third-party audits to ensure that your data is safe. Read more about our EHR security systems.

Which physician specialties can use the EHR?

Any practice can use our web-based physician office software. With flexibility and easy customization, Practice Fusion’s tools are designed for more than 30 specialties, including family practice, obstetrics, pediatrics and psychiatry. View a full list of our EHR specialties.

How long does it take to get set-up with an EHR account?

Sign up and start charting online in just minutes with our exclusive Live in Five® program. We offer one-day data uploads and can assist you with setting up an entire practice in a single afternoon. Learn more about Live in Five®.

What kind of hardware and computers do I need?

All you need to get started is a computer with internet access. If you are able to watch videos online, your system is ready for Practice Fusion. Read a complete list of system requirements.

Is Practice Fusion certified for Meaningful Use?

Yes, Practice Fusion is ONC-ATCB certified as a Complete EHR for MU1, MU2, and Final Rule changes.   You can use your free EHR account to qualify for thousands in Meaningful Use stimulus incentives. Learn more in our Meaningful Use Center.

How many users can I have in my practice?

There are no limits on the number of users, records or patients you can have in your Practice Fusion EHR account. Our system will automatically grow with your practice.

Will I have ownership of my data?

Your practice always retains ownership of its data and you can export any time if needed.

Why should I use a web-based EHR?

Our web-based infrastructure means that one secure login gives your access your EHR anywhere, anytime. We take care of hardware, software and security for your practice.  Our 99.9% Service Level Agreement ensures that your EHR account is always accessible.  Read more about choosing a web-based EHR.

How does billing work?

You can bill the way you want by using your existing biller alongside Practice Fusion.  Learn more about your medical billing options.

Is e-prescribing free too?

Yes. Once your credentials are verified, you can e-prescribe to over 95,000 pharmacies across the US for free through your EHR account with just a few clicks.  Learn more about free e-prescribing.

Can I connect to labs and imaging?

Yes. We can integrate your EHR account with Quest, LabCorp, RadNet and hundreds of other regional labs and imaging centers entirely for free. Read more about our EHR lab integrations.

Can an EHR save me time?

Our providers report saving 3+ hours a day thanks to Practice Fusion’s expertly designed EHR system. We’re rated #1 EHR in customer satisfaction. See how features of our EHR can help make your medical practice more efficient.

What are other doctors saying about Practice Fusion?

More than 112,000 healthcare professionals across the US use Practice Fusion. Hear their stories on our Facebook fan page or through their EHR user case studies.

How do Practice Fusion’s features compare to those of other EHRs?

View our EHR vendor comparison – including Quest360, eClinicalWorks (ECW) and Allscripts – and their software to Practice Fusion’s free online EHR solution. With unlimited training and support at no cost, Practice Fusion gets doctors scheduling, charting and e-Prescribing in just five minutes. This comparison demonstrates why Practice Fusion is the easiest, fastest and most cost-efficient EHR available today.