FAQs on Practice Fusion EHR

Answers to common questions such as: Is Practice Fusion’s EHR really free? Is support included? What can I do with Practice Fusion?

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FAQs on Practice Fusion EHR

Practice Fusion’s free, cloud-based electronic health record (EHR) is a state of the art, award-winning and responsive platform that physicians use to treat their patients and run their practice.

Patients also have free access to their personal health record (PHR) on Patient Fusion where they can view lab results, securely message their doctor, schedule appointments and more.

Is Practice Fusion’s EHR really free?

Yes. Practice Fusion’s EHR is free for providers.

Is support free too?

All Practice Fusion users have unlimited access to our support team for free. You can call, email or connect with us online any time at no cost.

Connect to our support team »

How does Practice Fusion make money?

Practice Fusion offers services that make healthcare better for everyone — not only for doctors and patients, but also for labs, pharmacies, imaging centers, health systems, and other members of the healthcare ecosystem. These partners utilize the Practice Fusion platform to help coordinate care and sponsor innovative programs that help improve patient outcomes.

Learn more about Practice Fusion’s business model »

What can I do with Practice Fusion?

Practice Fusion’s EHR is a comprehensive practice management software platform that includes charting, scheduling, billing, e-prescribing, lab integrations and secure messaging. With our simple five-minute set-up, you can access all these features without paying $40,000 or more for a comparable system.

Read more about our EHR features »

Is the system secure?

Your data security is our number one priority, which is why we provide the most robust data infrastructure and encryption measures available. These includes:

  • Industry-leading data system security. Our world-class data centers feature biometric security, data back-ups, redundant power supplies and continuous surveillance systems. All your data transfers with us have the highest level of SSL/TLS encryption against malicious parties.
  • Privacy and HIPAA compliance. Practice Fusion meets or exceeds all HIPAA and proposed HHS certification requirements, as well as monitors state and federal regulations to ensure your practice is always compliant.
  • Account security. Access to your EHR account is defined by strict user access levels so you can be ensured that information doesn’t fall into the wrong hands. A live activity feed in your EHR allows you to audit any action taken in your practice.

Which physician specialties can use the EHR?

Any practice can use our web-based physician office software. With flexibility and easy customization, Practice Fusion’s tools are designed for more than 30 specialties, including family practice, obstetrics, pediatrics and psychiatry. Practice Fusion’s EHR also comes with hundreds of specialty-specific templates you can edit, or create your own.

View a full list of our EHR specialties »

How long does it take to get set-up with an EHR account?

Sign up and start charting in just minutes with our exclusive Live in FiveTM program. We offer one-day data uploads and can assist you with setting up an entire practice in a single afternoon.

Learn more about Live in Five »

What kind of hardware and computers do I need?

All you need to get started is a computer with internet access.

Read a complete list of system requirements »

Is Practice Fusion certified for Meaningful Use?

Yes, Practice Fusion is ONC-ATCB certified as a Complete EHR for MU1, MU2, and Final Rule changes.   You can use your free EHR account to qualify for thousands in Meaningful Use stimulus incentives.

Visit our Meaningful Use Center »

How many users can I have in my practice?

There are no limits on the number of users, records or patients you can have in your Practice Fusion EHR account. Our system will automatically grow with your practice.

Will I have ownership of my data?

Your practice always retains ownership of its data and you can export any time when needed.

Why should I use a cloud-based EHR?

Our cloud-based infrastructure means that one secure login gives you access to your EHR from anywhere, anytime. Our 99.9% Service Level Agreement ensures that your EHR account is always accessible. We also take care of hardware, software and security for your practice.

 

Read more about the benefits of a cloud-based EHR »

How does billing work?

You can bill the way you want by using one of our integrated billing partners or using your existing biller alongside Practice Fusion’s EHR.  

Learn more about billing »

Is e-prescribing free too?

Yes. Once your credentials are verified, you can e-prescribe to over 95,000 pharmacies across the US for free through your EHR account with just a few clicks.

Learn more about free e-prescribing »

Can I connect to labs and imaging?

Yes. We can integrate your EHR account with Quest, LabCorp, RadNet and hundreds of other regional labs and imaging centers entirely for free.

Learn more about our EHR lab integrations »

Can an EHR save me time?

Our providers report saving 3+ hours a day thanks to Practice Fusion’s expertly designed EHR system. We’re rated #1 EHR in customer satisfaction. See how features of our EHR can help make your medical practice more efficient.

Learn more about features »

What are other doctors saying about Practice Fusion?

More than 30,000 practices across the US use Practice Fusion. Hear their experience and explore their stories on our testimonials page.