Make eRx refill requests default to "Brand Name Only".

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Make eRx refill requests default to "Brand Name Only"....

Generics are often NOT ok. This requires denying the refill and having to do a new eRx from scratch. How about allowing for brand only to be specified as an option for eRx refill requests from pharmacies?

  • Posted by IdahoJeff
  • 94 days ago

Practice Fusion expert answer:

Thank you for your Feature Request! At this time, Surescripts doesn't allow us to provide the ability to edit refill requests. However, we plan on working with them to make this feature more user friendly

Other users interested in this feature should post their comments here. This allows our team to gauge the demand and popularity of each feature request.

  • Posted by PF Staff Kelsey
  • 93 days ago

Agree that we need more editing capabilities for eRefills, but this function may be limited by eScripts. Is it?

  • Posted by LucyEllenH
  • 91 days ago

I'm not sure about making the default be brand name - since often generics are preferred. HOWEVER, I absolutely agree that we should be able to edit refill requests before we fill them to avoid the ridiculous "deny then create new prescription" scenario.

  • Posted by PCormack
  • 91 days ago

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