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Delay when closing charts...

Sometimes, it can take up to 5 seconds between clicking on the "x" to close a chart and when the chart actually closes. Is there any way to speed this up?

  • Posted by LucyEllenH
  • 91 days ago

Practice Fusion expert answer:

Hello LucyEllenH,
Thank you for posting in the Forum. There is not a system wide issue with chart closing delays at this time. There are a couple things on your computer you can do that might help them close more quickly in your EHR. First, try clearing your browser's cache. You can find instructions on how to do this here: http://www.practicefusion.com/emr-forum/CommentIndex.EHR/4342

Secondly, make sure the computer you are using meets our system requirements. You can find our System Requirements page here: http://www.practicefusion.com/pages/system_requirements.html

Finally, be sure that you are using the most recent version of your browser as well as Adobe Flash Player. You can download the latest version of Adobe Flash Player here: http://get.adobe.com/flashplayer/

If this issue persists, please contact support.

Thanks for posting!

  • Posted by PF Staff Kelsey
  • 89 days ago

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