"I have just starting using this EMR server based system of yours. In that short period of time I have inquired to your Support Department several times with feature requests. Each request was taken seriously (I appreciate that)and was responded to with an explanation of where, why, or a what is occuring; in a very timely manner. This shows, to me, a very high level of insightful and professional responsiveness. This is exactly what customer service/support is all about. This is very unique to your organization in this industry. You are Champions and I would recommend this EMR to my colleagues who seek such a resource. I am now opening it up to the rest of my rehabilitation practice for OT/ST/PT/Nursing."
"I'd like to tell you that we've been very happy with the functionality and usability of Practice Fusion. We adopted it after our staff meeting in October. It is streamlined and fast. Information is easy to enter and easy to find. There is a nice logic to the format and the online tutorials and guides are generally helpful...Just about everything that I looked at was out of my reach financially and furthermore, more clunky in terms of its operation. I work with another EMR at one of the MD practices we're affiliated with and Practice Fusion kicks it out the window in terms of ease of use. It also looks nice, which seems odd to say, except that when you're spending hours a day at a computer screen looking at the darn thing, you need something easy on the eyes."
"I've been using various EHR's for 15 years, from Cerner to Amazing Charts. Your web-based application can compete with products that I've spent 1,000's of dollars on. The superiority of web based EHR's can't be underestimated (assuming the necessary security and privacy measures are in place) for small physician groups; besides the ability to easily and safely share pertinent patient data at the point of contact, it eliminates the need to have separate servers, back up systems, installation of application updates, and significantly reduces the need for IT support. As a self professed "early adapter" I would caution physicians exploring ANY EHR system to have patience with the software/applications. All products require a certain time investment and learning curve in the beginning; think about only using it for a couple of patients a day as you and your staff get familiar with the program, and to allow you to develop your personalized templates to fit your style. The initial entering of patient's data and template customization is time intensive, but the real efficiency is seen on return visits when the patient's medical data is all entered and can be accessed simply with clicks of templates. Practice Fusion is where all EHR's should be headed."